About Medical Travel Companions (MTC)
HSBC has partnered with Medical Travel Companions to offer a premium service that creates independence for customers. This exclusive service is the first of its kind and will positively transform the experience for customers who require assistance and reassurance.
gold - from: 790 per 4hrs plus expenses (airport charges, travel & other)
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Travel & Transit Assist, Home or Hospital concierge care, Tele health, Social assistance, Health checks or General duties
- Local concierge with a qualified companion
- Supports: individuals, families and groups.
diamond - from: 2900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Nurse and/or Paramedic support for day (Domestic travel only)
- Supports: individuals, families and groups
- Assistance: Travel, transport, general assistance and duties, medication plus optional shopping etc.
platinum - from: 3900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Nurse and/or Paramedic for the entire day
- Supports: Clients with higher level of non-emergency medical needs, observations, medical delivery or device management
- Assistance: home visit, domestic or international travel, observations, device management, general assistance and duties, medication support.
platinum plus - from: 5900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- International commercial airline or private jet with (Nurse, Paramedic or Doctor), Pandemic support
- Assistance: 24/7 non-emergency customer assistance
- VIP assistance with full support systems, security, planning, home visit, travel, observations, device management, general assistance and medication support.
Qualified companions provide support for customers in transit, flight or a full concierge services for:
- The elderly
- Families
- Children
- Customers with disabilities
- Groups
- Individuals recovering from surgery or injury
- Customers who need assistance or companionship.
This is a fully flexible service with the ability to tailor a solution to suit everyone’s needs.
If you would like to know more about our Medical Travel Companion services please get in touch.