Medical Travel Companions

About Medical Travel Companions (MTC)

HSBC has partnered with Medical Travel Companions to offer a premium service that creates independence for customers. This exclusive service is the first of its kind and will positively transform the experience for customers who require assistance and reassurance.




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Anticipated Travel Dates:
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In the event of conflict between the terms of the English and version in other languages of the Terms and Conditions, the English version shall prevail.

gold - from: 790 per 4hrs plus expenses (airport charges, travel & other)

(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Travel & Transit Assist, Home or Hospital concierge care, Tele health, Social assistance, Health checks or General duties
  • Local concierge with a qualified companion
  • Supports: individuals, families and groups.

diamond - from: 2900 per day

(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Nurse and/or Paramedic support for day (Domestic travel only)
  • Supports: individuals, families and groups
  • Assistance: Travel, transport, general assistance and duties, medication plus optional shopping etc.

platinum - from: 3900 per day

(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Nurse and/or Paramedic for the entire day
  • Supports: Clients with higher level of non-emergency medical needs, observations, medical delivery or device management
  • Assistance: home visit, domestic or international travel, observations, device management, general assistance and duties, medication support.

platinum plus - from: 5900 per day

(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • International commercial airline or private jet with (Nurse, Paramedic or Doctor), Pandemic support
  • Assistance: 24/7 non-emergency customer assistance
  • VIP assistance with full support systems, security, planning, home visit, travel, observations, device management, general assistance and medication support.

Qualified companions provide support for customers in transit, flight or a full concierge services for:

  • The elderly
  • Families
  • Children
  • Customers with disabilities
  • Groups
  • Individuals recovering from surgery or injury
  • Customers who need assistance or companionship.

This is a fully flexible service with the ability to tailor a solution to suit everyone’s needs.

If you would like to know more about our Medical Travel Companion services please get in touch.