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About Medical Travel Companions (MTC)
Sydney Airport has partnered with Medical Travel Companions to offer a premium service that creates independence for customers who love to travel but need medical assistance (beyond the complimentary support provided by the airlines). This exclusive service is the first of its kind and will positively transform the travel experience for customers who require comprehensive assistance upon arrival to Sydney, to their hotel or accommodation, to or from their flights or transiting between the domestic and international terminals.
*Airlines have complimentary support services as part of your airline ticket. We recommend confirming the level service offered by your airline prior to booking.
gold - from: 790 per 4hrs plus expenses (airport charges, travel & other)
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Travel & Transit Assist, Home or Hospital concierge care, Tele health, Social assistance, Health checks or General duties
- Local concierge with a qualified companion
- Supports: individuals, families and groups.
diamond - from: 2900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Nurse and/or Paramedic support for day (Domestic travel only)
- Supports: individuals, families and groups
- Assistance: Travel, transport, general assistance and duties, medication plus optional shopping etc.
platinum - from: 3900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- Nurse and/or Paramedic for the entire day
- Supports: Clients with higher level of non-emergency medical needs, observations, medical delivery or device management
- Assistance: home visit, domestic or international travel, observations, device management, general assistance and duties, medication support.
platinum plus - from: 5900 per day
(Either: AUD$, USD$, EUR€, Fr. or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)- International commercial airline or private jet with (Nurse, Paramedic or Doctor), Pandemic support
- Assistance: 24/7 non-emergency customer assistance
- VIP assistance with full support systems, security, planning, home visit, travel, observations, device management, general assistance and medication support.