About Medical Travel Companions (MTC)

Sydney Airport has partnered with Medical Travel Companions to offer a premium service that creates independence for customers who love to travel but need medical assistance (beyond the complimentary support provided by the airlines). This exclusive service is the first of its kind and will positively transform the travel experience for customers who require comprehensive assistance upon arrival to Sydney, to their hotel or accommodation, to or from their flights or transiting between the domestic and international terminals.

*Airlines have complimentary support services as part of your airline ticket. We recommend confirming the level service offered by your airline prior to booking.



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Anticipated Travel Dates:
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In the event of conflict between the terms of the English and version in other languages of the Terms and Conditions, the English version shall prevail.

GOLD - from: 450 per 4hrs plus expenses (airport charges, travel & other)

(Either: AUD$, USD$, EUR€ or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Local "Concierge" and "Transit Care" with a qualified companion for: airport meet & transit assist or local city guide.
  • Companions are matched to the customer requirements at either end of travel

DIAMOND - from: 790 per day

(Either: AUD$, USD$, EUR€ or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Travel Nanny or Nurse
  • Support for individuals, families or groups
  • Assistance with mobilisation, meals, customs and immigration

PLATINUM - from: 1500 per day

(Either: AUD$, USD$, EUR€ or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Registered Nurse or Paramedic
  • For clients with higher level medical needs, observations, medical delivery, wound or device management

PLATINUM PLUS - from: 2900 per day

(Either: AUD$, USD$, EUR€ or GBP£ depending on country of origin. Please refer below Terms & Conditions for matrix)
  • Intensive Care Paramedic or Doctor
  • Ideal for clients with higher level medical needs, observations
  • Medical delivery, wound or device management
  • Full concierge service incorporated